Billing and Payment


Franklin Electric Plant Board mails statements to our customers on a monthly basis. The due
date of the bill will be clearly marked on the statement. Customers will typically receive their
statement in the mail ten days prior to the due date. Failure to receive a statement does not
release customer from payment obligation. Bills not paid by the due date will be assessed a late payment penalty of 5%. A separate disconnect notice will be sent to every account not paid by the due date.

Bills may be paid as follows                                                            Login to Make Payment
  • In person at 309 N High St, Franklin
  • By mail PO Box 349 Franklin, KY 42135
  • Night deposit located on the drive thru side of the building.
  • Automatic bank draft
  • On line Payment via Paperless Billing - a $2.95 convenience fee will be charged
    (click on link above to login and make a payment)
  • By telephone at 866-361-8721 - a $2.95 convenience fee will be charged
  • You can pay by electronic check – the fee is $2.35.

Bank Draft Payment PIan

Franklin Electric Plant Board offers automatic bank draft payment plan. This plan will draft the amount due on your monthly statement from your checking or savings account on the due date printed on the bill. You will continue to receive a monthly statement marked "Memorandum Do Not Pay".

Levelized Billing Plan

Levelized billing averages your bill based on the history of your usage. This service is free and available to homeowners only. You must have an excellent pay rating for at least 12 months to set up.

  • Service Connection - $20.00
  • Return Check Charge - $25.00
  • Reconnection charge - $60.00 (during office hours), $180.00 (after hours)
  • Convenience fee for paying on-line or by telephone - $2.95



Contact Information

Office Hours:
Monday through Friday
7:30 am- 4:30 pm

309 N High St
Mailing address is PO Box 349 Franklin, Ky 42135

Contact Information:
Phone (270) 586-4441
Fax (270) 586-4444
Power outage (270) 776-0338
Street or Security Light problem -
(270) 586-4441

After hours, power outage
or other electrical emergency

please call (270) 776-0338.

Heat Pump Financing Program Heat pump financing is available for qualified customers. Please call 1-866-756-5106 if interested.


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